CDpatcher update to HB

[lestronk 2]

Hi guys. I would like to ask when the cdpatcher will be updated to new version of HearthBuddy?hate to wait.

[followcube 2]

1 minute ago, Setavai said:

why do i need to ask for logs when the guidelines for asking for support haven't changed for months? same thing, different perspective.. i wasn't referring to this specific issue, im referring to asking for support in general, whenever anyone asks for any support, we'd like to be provided a log so we can instantly see what the actual issue is, and dont have to either guess or test for ourselves..

And its not just for us, its so someone else can come here later on, and see that their logs are showing the exact same error, they then have solid evidence that their issue can be fixed with the solution mentioned here.. or confirm that their issue is the same..

 

as it is now, if it does get fixed, someone else might come here and say "it still dun werk" since they just assume their issue is the same, since theres nothing posted here that they can compare their issue with..

im not telling you you're wrong about how its not working, im asking you if you could provide evidence that other people could compare their errors to and confirm it is the same or not.

OS Name: Майкрософт Windows 10 Pro
OS Version: 10.0.10240
OS Architecture: 64-разрядная
InstalledUICulture: ru-RU [Russian (Russia)]
CurrentUICulture: ru-RU [Russian (Russia)]
CurrentCulture: ru-RU [Russian (Russia)]

2016-06-16 18:45:36,163 [1] INFO  Logger (null) - Now setting up JitProfiles...
2016-06-16 18:45:36,208 [1] INFO  Logger (null) - JitProfiles successfully setup!
2016-06-16 18:45:36,209 [1] INFO  Logger (null) - Now beginning pre-start tasks.
2016-06-16 18:45:36,209 [1] INFO  Logger (null) - Now checking prerequisites...
2016-06-16 18:45:37,275 [1] INFO  Logger (null) - Prerequisite check complete!
2016-06-16 18:45:37,401 [1] INFO  Logger (null) - Pre-start tasks successfully completed.
2016-06-16 18:45:41,734 [1] INFO  Logger (null) - [BotManager] MsBetweenTicks = 15
2016-06-16 18:45:42,059 [1] INFO  Logger (null) - Hearthbuddy [0.3.1207.276] is up to date!
2016-06-16 18:45:42,509 [1] INFO  Logger (null) - Region: cn
2016-06-16 18:45:42,510 [1] INFO  Logger (null) - T: 5247703013848438688 H: 286946749
2016-06-16 18:45:46,005 [6] ERROR Logger (null) - The data required to run the bot is corrupted. Please make sure your key is still valid at the Buddy Auth Portal:

Please login or register to see this link.

 

Well that's the latest log, maybe i was kinda rough, but the error is same for me for month, an i have seen same one like a thousand times

[followcube 2]

yep yep, im waiting for around a month now. Requesting update)

[WhiteCat 53]

updated

[Symphony13 2]

Updated. But still not working for the latest version of Hearthbuddy. Tested

[Yalz 1]

Hearthbuddy 0.3.1207.276 not work 

[WhiteCat 53]

try now

[hasim 0]

Just did - not working. Unless you mean that it is with the VIP Auth.

[Yalz 1]

still not work 

[Yalz 1]

Please login or register to see this link.

[lestronk 2]

Oh 

[followcube 2]

but well you know... ITS SOMETHING! i mean finally you started doing something about hearthbuddy, thanks)

[Setavai 214]

Well for all we know it IS working, just not for you.. you should probably include a log when asking for support.. cause what if it is working on our side, but its an error on your end? we'd be searching for something to fix that doesnt need fixing..

[followcube 2]

8 minutes ago, Setavai said:

Well for all we know it IS working, just not for you.. you should probably include a log when asking for support.. cause what if it is working on our side, but its an error on your end? we'd be searching for something to fix that doesnt need fixing..

why do i need to send logs for the error does not change for month? everyone got this eror, just look few posts higher. and no, it IS NOT working

[lestronk 2]

14 minutes ago, Setavai said:

Well for all we know it IS working, just not for you.. you should probably include a log when asking for support.. cause what if it is working on our side, but its an error on your end? we'd be searching for something to fix that doesnt need fixing..

Please login or register to see this link.

 here's my logs (latest HB version build 276 + latest CDpatcher)

[Setavai 214]

1 minute ago, followcube said:

why do i need to send logs for the error does not change for month? everyone got this eror, just look few posts higher. and no, it IS NOT working

why do i need to ask for logs when the guidelines for asking for support haven't changed for months? same thing, different perspective.. i wasn't referring to this specific issue, im referring to asking for support in general, whenever anyone asks for any support, we'd like to be provided a log so we can instantly see what the actual issue is, and dont have to either guess or test for ourselves..

And its not just for us, its so someone else can come here later on, and see that their logs are showing the exact same error, they then have solid evidence that their issue can be fixed with the solution mentioned here.. or confirm that their issue is the same..

 

as it is now, if it does get fixed, someone else might come here and say "it still dun werk" since they just assume their issue is the same, since theres nothing posted here that they can compare their issue with..

im not telling you you're wrong about how its not working, im asking you if you could provide evidence that other people could compare their errors to and confirm it is the same or not.

[WhiteCat 53]

will check in to it.

[Gabmug 1]

Here's my log:

 

2016-06-16 21:40:28,382 [1] INFO  Logger (null) - Hearthbuddy Version: 0.3.1207.276
Path: D:\HB\<ExeName>

OS Name: Microsoft Windows 10 Pro
OS Version: 10.0.10586
OS Architecture: 64-bit
InstalledUICulture: en-US [English (United States)]
CurrentUICulture: en-US [English (United States)]
CurrentCulture: en-US [English (United States)]

2016-06-16 21:40:28,396 [1] INFO  Logger (null) - Now setting up JitProfiles...
2016-06-16 21:40:28,396 [1] INFO  Logger (null) - JitProfiles successfully setup!
2016-06-16 21:40:28,396 [1] INFO  Logger (null) - Now beginning pre-start tasks.
2016-06-16 21:40:28,396 [1] INFO  Logger (null) - Now checking prerequisites...
2016-06-16 21:40:28,589 [1] INFO  Logger (null) - Prerequisite check complete!
2016-06-16 21:40:28,598 [1] INFO  Logger (null) - Pre-start tasks successfully completed.
2016-06-16 21:40:31,436 [1] INFO  Logger (null) - [BotManager] MsBetweenTicks = 15
2016-06-16 21:40:33,948 [1] INFO  Logger (null) - [AuthRegion] NorthAmerica.
2016-06-16 21:40:35,276 [1] INFO  Logger (null) - Hearthbuddy [0.3.1207.276] is up to date!
2016-06-16 21:40:35,989 [1] INFO  Logger (null) - Region: cn
2016-06-16 21:40:35,989 [1] INFO  Logger (null) - T: 5247703118780198357 H: 2129998629
2016-06-16 21:40:37,977 [16] ERROR Logger (null) - The data required to run the bot is corrupted. Please make sure your key is still valid at the Buddy Auth Portal:

Please login or register to see this link.

For any further assistence, please contact support:

Please login or register to see this link.

[lestronk 2]

bump

[Yalz 1]

wrong

post @_@ 

[lestronk 2]

any news? 

[frogpower 0]

Same problem..

 

2016-06-17 21:11:25,533 [1] INFO  Logger (null) - Hearthbuddy Version: 0.3.1207.276
Path: C:\Users\<Username>\Desktop\HeartstoneBOT\BOT276\<ExeName>

OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7601
OS Architecture: 64 bit
InstalledUICulture: it-IT [Italian (Italy)]
CurrentUICulture: it-IT [Italian (Italy)]
CurrentCulture: it-IT [Italian (Italy)]

2016-06-17 21:11:25,554 [1] INFO  Logger (null) - Now setting up JitProfiles...
2016-06-17 21:11:25,555 [1] INFO  Logger (null) - JitProfiles successfully setup!
2016-06-17 21:11:25,556 [1] INFO  Logger (null) - Now beginning pre-start tasks.
2016-06-17 21:11:25,556 [1] INFO  Logger (null) - Now checking prerequisites...
2016-06-17 21:11:25,816 [1] INFO  Logger (null) - Prerequisite check complete!
2016-06-17 21:11:25,828 [1] INFO  Logger (null) - Pre-start tasks successfully completed.
2016-06-17 21:11:27,246 [1] INFO  Logger (null) - [BotManager] MsBetweenTicks = 15
2016-06-17 21:11:30,959 [1] INFO  Logger (null) - Hearthbuddy [0.3.1207.276] is up to date!
2016-06-17 21:11:31,233 [1] INFO  Logger (null) - Region: cn
2016-06-17 21:11:31,234 [1] INFO  Logger (null) - T: 5247703965337092339 H: 756955131
2016-06-17 21:11:32,049 [15] ERROR Logger (null) - The data required to run the bot is corrupted. Please make sure your key is still valid at the Buddy Auth Portal:

Please login or register to see this link.

For any further assistence, please contact support:

Please login or register to see this link.

 

[Benit77 0]

2016-06-17 22:14:01,097 [1] INFO  Logger (null) - Hearthbuddy Version: 0.3.1207.276
Path: C:\Users\Ben\Desktop\Hearthbuddy 0.3.1207.276\<ExeName>

OS Name: Microsoft Windows 8.1 Pro
OS Version: 6.3.9600
OS Architecture: 64 bits
InstalledUICulture: en-US [English (United States)]
CurrentUICulture: fr-FR [French (France)]
CurrentCulture: fr-FR [French (France)]

2016-06-17 22:14:01,133 [1] INFO  Logger (null) - Now setting up JitProfiles...
2016-06-17 22:14:01,134 [1] INFO  Logger (null) - JitProfiles successfully setup!
2016-06-17 22:14:01,135 [1] INFO  Logger (null) - Now beginning pre-start tasks.
2016-06-17 22:14:01,135 [1] INFO  Logger (null) - Now checking prerequisites...
2016-06-17 22:14:01,578 [1] INFO  Logger (null) - Prerequisite check complete!
2016-06-17 22:14:01,607 [1] INFO  Logger (null) - Pre-start tasks successfully completed.
2016-06-17 22:14:01,736 [1] INFO  Logger (null) - [AuthRegion] Europe.
2016-06-17 22:14:03,165 [1] INFO  Logger (null) - [BotManager] MsBetweenTicks = 15
2016-06-17 22:14:03,335 [1] INFO  Logger (null) - Hearthbuddy [0.3.1207.276] is up to date!
2016-06-17 22:14:03,568 [1] INFO  Logger (null) - Region: cn
2016-06-17 22:14:03,568 [1] INFO  Logger (null) - T: 5247704002861056264 H: 1834029378
2016-06-17 22:14:04,681 [12] ERROR Logger (null) - The data required to run the bot is corrupted. Please make sure your key is still valid at the Buddy Auth Portal:

Please login or register to see this link.

For any further assistence, please contact support:

Please login or register to see this link.

[rebelka 0]

I have such error:

OS Name: Microsoft Windows 10 Enterprise
OS Version: 10.0.10586
OS Architecture: 64-bit
InstalledUICulture: en-US [English (United States)]
CurrentUICulture: en-US [English (United States)]
CurrentCulture: en-US [English (United States)]

2016-06-17 22:34:30,655 [1] INFO  Logger (null) - Now setting up JitProfiles...
2016-06-17 22:34:30,655 [1] INFO  Logger (null) - JitProfiles successfully setup!
2016-06-17 22:34:30,656 [1] INFO  Logger (null) - Now beginning pre-start tasks.
2016-06-17 22:34:30,656 [1] INFO  Logger (null) - Now checking prerequisites...
2016-06-17 22:34:30,968 [1] INFO  Logger (null) - Prerequisite check complete!
2016-06-17 22:34:30,987 [1] INFO  Logger (null) - Pre-start tasks successfully completed.
2016-06-17 22:34:33,670 [1] INFO  Logger (null) - [BotManager] MsBetweenTicks = 15
2016-06-17 22:34:54,716 [1] ERROR Logger (null) - An error occured while checking for updates.
System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 188.165.224.162:80
   at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.WebClient.DownloadDataInternal(Uri address, WebRequest& request)
   at System.Net.WebClient.DownloadString(Uri address)
   at System.Net.WebClient.DownloadString(String address)
   at ????????????????????????????????????????.?????????????????????????????????????????.?????????????????????????????????????????()
   at Hearthbuddy.Windows.LoginWindow.?????????????????????????????????????????()
2016-06-17 22:35:03,992 [1] INFO  Logger (null) - Region: cn
2016-06-17 22:35:03,993 [1] INFO  Logger (null) - T: 5247704015374766922 H: 2025445295
2016-06-17 22:35:04,945 [13] ERROR Logger (null) - The data required to run the bot is corrupted. Please make sure your key is still valid at the Buddy Auth Portal:

Please login or register to see this link.

For any further assistence, please contact support:

Please login or register to see this link.

 

And sometimes this one:

2016-06-17 22:37:32,896 [1] INFO  Logger (null) - Hearthbuddy Version: 0.3.1207.276
Path: C:\Users\<Username>\Desktop\222\<ExeName>

OS Name: Microsoft Windows 10 Enterprise
OS Version: 10.0.10586
OS Architecture: 64-bit
InstalledUICulture: en-US [English (United States)]
CurrentUICulture: en-US [English (United States)]
CurrentCulture: en-US [English (United States)]

2016-06-17 22:37:32,922 [1] INFO  Logger (null) - Now setting up JitProfiles...
2016-06-17 22:37:32,923 [1] INFO  Logger (null) - JitProfiles successfully setup!
2016-06-17 22:37:32,923 [1] INFO  Logger (null) - Now beginning pre-start tasks.
2016-06-17 22:37:32,924 [1] INFO  Logger (null) - Now checking prerequisites...
2016-06-17 22:37:33,214 [1] INFO  Logger (null) - Prerequisite check complete!
2016-06-17 22:37:33,232 [1] INFO  Logger (null) - Pre-start tasks successfully completed.
2016-06-17 22:37:35,601 [1] INFO  Logger (null) - [BotManager] MsBetweenTicks = 15
2016-06-17 22:37:35,900 [1] INFO  Logger (null) - Hearthbuddy [0.3.1207.276] is up to date!
2016-06-17 22:37:36,135 [1] INFO  Logger (null) - Region: cn
2016-06-17 22:37:36,135 [1] INFO  Logger (null) - T: 5247704016986557805 H: 464106958
2016-06-17 22:37:56,099 [8] ERROR Logger (null) - The data required to run the bot is corrupted. Please make sure your key is still valid at the Buddy Auth Portal:

Please login or register to see this link.

For any further assistence, please contact support:

Please login or register to see this link.

[genie 100]

I check HB every 2-3 days and I can say that it does not work for like 3-4 weeks. Atm its " The data required to run the bot is corrupted ".

 

Why are the devs thinking it would work?

[lestronk 2]

Waiting for a miracle