plex Plex invite not working

[Ryuk 1]

Hi guys. 

 

My vip expired briefly, just donated again but the plex auto invite is failing and tells me to contact a admin. Could this please be looked into?

 

regards

[Suspense 2974]

We are aware of the issue and are looking into possible solutions.

[Ryuk 1]

Thank you suspense. 

[Ryuk 1]

21 hours ago, Suspense said:

We are aware of the issue and are looking into possible solutions.

Suspense, could you maybe just invite me on a separate method? I wanted to have a movie day with the kids today. Sorry to badger. 

[Suspense 2974]

Just now, Ryuk said:

Suspense, could you maybe just invite me on a separate method? I wanted to have a movie day with the kids today. Sorry to badger. 

Please read 

 

[Ryuk 1]

Thanks boss, I knew you would be prepared, to avoid this in the future though may I suggest maybe a email notification 7 days prior to the VIP status of being removed? I am just wondering if you could maybe do this? As this would probably resolve most of the usage cap set my Plex. Cause, I would quite happily sub for a year to avoid this as an example.